Unskilled PC Repair Techs Wipe and Reinstall Repair
This “syndrome” in the Desktop Computer repair sector rates close near the top of my frustration list of patterns by numerous Desktop Computer repair techs. I am referring to the pattern of a couple of amateur PC Computer repair techs, and even a few big company franchises, taking the easy way out to repair a PC Computer by telling the client that they can find no other way but to wipe the hard drive and Re-image everything.
Hi, I am Bill Arnoldi, proprietor of FireBall Tech Desktop Computer Repair in Tucson, Arizona. In my mind, I am still attempting to ascertain how a “skilled” tech can call erasing and re-installing a “fix” for any PC repair problem. On my list of remediations, that is my last solution. By And Large it rather leaves me feeling a bit defeated. But, since I seldom have to ever do that, I think only three or four times in the last eighteen years, it is not a huge issue for me.
So why do so many Desktop Computer repair techs find it so simple to end up ruining the client’s data and formating their hard drive as a resolution to a Computer repair trouble? Here are a few of the rationalities.
1. They really do not know how to remedy the trouble. This is the number one rationality. Most of the time this is the method most frequently used by “Gurus” that have little ability in really troubleshooting and repairing Desktop Computers, you recognize who they are. Its the individual, oftentimes barely out of high school, that grew up diddling with PC computers and constructed their own gaming system so he imagines they are adept at restoring PCs, or the person that studied on their own and proceeded to get a certificate because they answered all the questions correct on a piece of paper. Any way it goes, they just don’t have the capabilities and this is their sole remedy to a somewhat challenging issue. What is even worse is they are taking advantage of the customer that is believing their “expert” decision that this is the ONLY solution to their problem, oftentimes leaving the client with a feeling of regret for not having backed up all their data, written documents and pictures and losing them due to the Re-install.
March 25 2011 | Cloud Computing Set In Place To Revolutionize The Way We Conduct Business | Comments Off